Careers

At ContextWeb, we're always looking for people ready to take the next step in their careers and become part of our rapidly growing, cutting edge technology company.

We offer a highly competitive compensation package, a fun and casual environment, and the opportunity to work with world class technology and a top notch professional staff.

Please note that in addition to the specific requirements of each job, all ContextWeb employees are required to meet the following standards:
  • Our employees are bright, innovative, energetic, and internally motivated individuals who crave new challenges. They all have a "never give up" approach to work and life.
  • Everyone here regularly collaborates professionally with others.
  • You must have terrific communication skills: be honest, direct, and trustworthy at all times. Be sure you have great writing skills and sharp verbal skills as well.
  • Our employees are all continuous learners. They find out what they need to know, find the source of the knowledge, and share it with their coworkers.
  • Be a valued member of our team environment. Feel as comfortable working with others as you are working alone.
  • Have a passion for working in entrepreneurial environments, including enjoyment of the new challenges and the fast pace you'd see in any innovative and technologically advanced company.
  • A fascination with detail and exactitude. The quality of our work must be impeccable.
  • We enjoy our jobs, and insist that new employees do the same. While we are dead serious about our product and service, we also are serious about having fun at work.
If you are interested in any of these positions listed below, please send your resume and salary requirements to jobs@contextweb.com.

Open positions as of

ADSDAQ Advisors — Service & Telesales Support

This is an opportunity for a proven telesales and customer service representative to contribute to the growth of ContextWeb, an online advertising exchange and the 27th largest ad supported property in the US today (comScore, March 2007).

This position will report directly to the Director of Customer Service & Telesales. The ideal candidate will come equipped with the ability to work and understand the on-line environment. Technically savvy with exceptional telesales, customer service, cross-sell/up-sell experience in a service oriented environment is required. Online advertising or web publishing experience a plus!

This is not your typical telesales or customer service position. We are an extremely customer-focused and Internet-savvy company. We need people who think fast and work with passion!

COMPANY PROFILE:

ContextWeb, a leading online contextual ad network, is the 27th largest advertising-supported property in the U.S., according to comScore, with over 54.4 million unique visitors and 3.2 billion ad impressions in March 2007. Red Herring named ContextWeb a Top 100 Private Company in 2006.

Founded in 2000, ContextWeb investors include leading venture capital firms Draper Fisher Jurvetson and Updata Partners. ContextWeb publisher and advertiser partners include comScore's Top 250 properties, and 12 of the top 15 Advertising Age interactive agencies.

The Company's patent pending ContextAd real-time page-level technology delivers advertisers the desirable qualities of site specific buying with the pricing and reach of an ad network. For more information, visit http://www.contextweb.com.

With Internet advertising growing at explosive double-digit rates and online publishing capabilities accessible to the masses, the market for ContextWeb's solutions is extremely robust. The company's new self-serve offering allows publishers to sign up online to make money by accepting advertising via ContextWeb, and has been designed to serve a mass market community of small and special interest sites, including grassroots publishers and bloggers. Small and medium-sized and niche advertisers will have access to ContextWeb's solutions through an enhanced self-serve system capability that allows advertisers to easily bid for, manage, and monitor their ad campaigns.

POSITION OVERVIEW

The Customer Service & Telesales Representative will recruit new and service existing ContextWeb customers. This position will have a daily outbound call target and sales goals in addition to providing high-quality inbound customer care. Candidate must be able to prospect, cold call and effectively convert service calls to sales of company products and services, through effective telesales techniques.

KEY RESPONSIBILITIES

The ADSDAQ Advisor will be the initial point of contact for ContextWeb customers. She/he will be responsible for the following:
  • Deliver timely and outstanding telesales and customer support for ContextWeb's self-service Web portal for advertisers and publishers
  • Provide day to day customer care, responding proactively to all internal and external customer inquires
  • Achieve monthly sales goals by maintaining effective outbound call schedule of high-potential call activities
  • Maintain a positive, service-focused experience for each customer
  • Think logically to make quick assessments of customer needs and proactively address all requests.
  • Document daily issues and tasks and provide necessary reporting to manager
  • Communicate with customers via phone, email and live chat to sell services, answer inquires and resolve problems.
  • Support the basic customer support processes (incident handling and escalation).
  • Reduce recurring customer support issues with improved support by proactively identifying reoccurring situations and working with Director of Customer Service & Telesales to documenting trends and implement process improvements
  • Build successful relationships with customer base and provide stellar service at all times. IDEAL CANDIDATE PROFILE
In order to be considered for the position, applicants should have:
  • 2-4 years experience in an outbound/inbound call center environment.
  • Telesales experience including prospecting, cold calling and closing sales targets. Proven successful track record required.
  • Experience with more complex business-to-business services, preferably web-based.
  • A track record of success in an unstructured entrepreneurial environment.
  • Excellent communication, diction, grammar, voice quality, phone manners, sales presentation, writing, listening and responding skills.
  • Advanced abilities with the Internet and Internet applications including good keyboard and computer skills.
  • Proficiency with Microsoft Office programs and Salesforce.com as well as various email and knowledge management programs such as Right Now.
  • Ability to understand the value of various customer segments and willing to work to deliver the highest quality customer service.
  • Pleasant, distinctive phone personality.
  • Good organizational skills, strong process management and multi-tasking abilities.
  • Proactive problem solving and organizational skills and be an outstanding team player.
  • Assertive, but not abrasive, professional demeanor.
  • Persistent - able to accept rejection, energetic, adaptable, welcomes new challenges.
  • Creative thinker who will be able to make a long-term contribution to the organization and department's development.
  • Ability to work independently or cross functionally.
COMPENSATION

A competitive compensation package, incentives and benefits.

No. of positions: 1

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Business Operations Analyst I (Publisher)

The Business Operations Analyst will be responsible for all reporting and analysis of Publisher data in the Adsdaq Exchange. The Business Operations Analyst will use data driven approaches to identify better business tools, techniques, and processes. The Business Operations Analyst will also provide the Business Development Team and Adsdaq Advisor Team with critical feedback on current and future business. The Business Operations Analyst position can be characterized as fast paced, analytical, and communicative role, which bears significant responsibility and accountability.

Essential Duties and Responsibilities:
  • Create reporting for all publishers' campaigns across multiple data points.
  • Design metrics and analytical methods to identify and solve business problems.
  • Evaluate and analyze the economics of various deals solicited by the Business Development team.
  • Respond to inventory and pricing requests made by the Business Development team.
  • Monitor campaigns and suggest effective strategies to improve campaign performance and/or meet publisher objective.
  • Share information and learnings in both an informal self-initiated manner as well as through presentations.
  • Drive company growth by developing efficiencies that increase the effectiveness of the position and the Business Analysis group as a whole.
  • Complete the position's deliverables in written and/or verbal format.
Required Skills:
  • Strong understanding of the Online advertising Industry, especially in the media buying space.
  • Strong Data Manipulation skills using tools such as Microsoft Excel.
  • Strong analytical, decision-making and problem solving skills and abilities.
  • Ability to aggregate and manipulate data across multiple platforms
  • Ability to work in a fast-paced and dynamic environment.
  • Thorough knowledge of PC applications and the Internet.
  • Ability to establish and maintain effective working relationships with managers, employees, external clients, and/or customers.
  • Ability to maintain own work flow and meet deadlines.
  • Ability to exchange information with others clearly and concisely (both verbally and in writing).
  • Ability to prioritize and respond to frequent demands of multiple customers (internal and external).
  • Ability to work harmoniously and effectively as part of a work team.
  • Ability to work with minimal supervision.
  • Three years experience in the online advertising industry.
  • Bachelors degree from an accredited university
No. of positions: 1

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Business Operations Analyst II (Performance Media)

The Performance Analyst in the Business Operations group will be responsible for all performance based campaigns (CPA, CPC, CPL, Rev-Share models) in the exchange. The Analyst will use data driven approaches to achieve both the Advertiser's and Adsdaq's goals effectively and cost efficiently. The Analyst will be solely responsible for growing performance based deals in the exchange by working with Sales on new and innovative ways to grow our accounts. The Performance Analyst position can be characterized as fast paced, analytical, and communicative role, which bears significant responsibility and accountability.

Essential Duties and Responsibilities:
  • Evaluate and analyze deal parameters of potential performance based opportunities supplied from the Sales team.
  • Give Feedback to the Sales team to grow the current book of business
  • Work with the Sales Team to obtain new performance business, especially in the RFP/Proposal stages.
  • Monitor campaigns and use all available tools to optimize campaigns in order to meet the goals of both the client and Adsdaq.
  • Create efficient ways of testing different types of deals across all segments of the exchange.
  • Work with Sales to give client feedback on creative, landing page and conversion process optimizations.
  • Responsible for Company margin on all performance deals.
  • Share information and learnings in both an informal self-initiated manner as well as through presentations.
  • Drive company growth by developing efficiencies that increase the effectiveness of the position and the Business Analysis group as a whole.
  • Complete the position's deliverables in written and/or verbal format.
Required Skills:
  • Strong understanding of the Online Advertising Industry, especially in the performance media space (CPA, CPC, CPL, Rev-Share models)
  • Strong understanding of creative, landing page and conversion process optimization.
  • Must have proven testing methods for performance deals in the exchange/network model.
  • Strong Data Manipulation skills using tools such as Microsoft Excel.
  • Strong analytical, decision-making and problem solving skills and abilities.
  • Ability to aggregate and manipulate data across multiple platforms
  • Ability to work in a fast-paced and dynamic environment.
  • Thorough knowledge of PC applications and the Internet.
  • Ability to establish and maintain effective working relationships with managers, employees, external clients, and/or customers.
  • Ability to maintain own work flow and meet deadlines.
  • Ability to exchange information with others clearly and concisely (both verbally and in writing).
  • Ability to prioritize and respond to frequent demands of multiple customers (internal and external).
  • Ability to work harmoniously and effectively as part of a work team.
  • Ability to work with minimal supervision.
  • Three years experience in the online advertising industry.
  • Bachelors degree from an accredited university
No. of positions: 1

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Product Manager

ADSDAQ is seeking a seasoned software development professional with an interest in growing fresh and effective interactive design ideas into successful end products. The position will require involvement in all phases of the product lifecycle: researching user needs, interaction design for the system/enhancement to be built, creation of requirements documentation (primarily data flows and use cases), concept usability testing, monitoring the production of the product by the engineering team, user acceptance testing, and work to determine marketing launch strategies. The position will work as a member of the Product Management team which includes 2 Product Managers, a graphic designer, a technical web designer, and the VP of Product Management.

The ideal candidate will have 3-5 years experience in software design and production. A proven track record of launching well-received web based products on deadline is the #1 criteria of the job . We are looking for an intrinsically motivated person who can be responsible for creating their own project plans and executing on them. This candidate will need to be passionate about their designs but also willing to work collaboratively with the product team to arrive at a final design that will best suit the target users.

If you are comfortable working diligently for a growing company that is determined to succeed, please send a resume and examples of previous online applications that you have created.

Responsibilities
  • Understanding and ability to respond to specifications of customers using our products
  • Communicating across various departments of ContextWeb to ensure consensus on product strategy
  • Researching to determine future product trends as well as ability to cite necessary enhancements needed for ContextWeb product line
  • Developing business processes and customer interaction methods to achieve cohesive functionality
  • Creating tight and detailed requirements and documentation for engineers to use in product development
  • Ensuring that product development stays on the target as set by requirement documentation
  • Building customer-facing documentation (i.e. FAQ's, sales support, email notifications, etc). Ensuring that customers needs are being accurately addressed by ContextWeb
  • Working with marketing team to plan effective product launches.
No. of positions: 1

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Research and Development Computer Scientist

We need your in depth knowledge to help us design and implement algorithms to model and analyze massively large quantities of statistical data.

Minimal Requirements
  • An advanced degree in Math or Computer Science.
  • Experience (academically or professionally) designing and implementing algorithms.
  • Strong problem solving skills is a must! This is primarily a problem-solving job
  • Ability to work independently and debug own work
  • Strong knowledge of a object oriented development language (Java, C++, C#)
  • Excellent software testing and debugging skills
  • Excellent communication skills
  • Experience in one or more of Distributed Computing, Data Mining, or Information Retrieval
The following will enhance your candidacy:
  • Experience with scripting languages (Perl, Python, etc.)
  • 3+ years work/research experience.
No. of positions: 1

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Sr. Database Developer and Administrator

We are seeking a motivated Senior DB Developer / DBA to join a team that is implementing a high-performance, highly-scalable web application. This person should enjoy working in a dynamic, fast-paced environment, be willing to assume responsibility for tasks from start until completion, and have a track record of focusing on high quality. This position affords the opportunity to work with modern techniques and the latest Microsoft SQL Server and Data Warehousing technologies.

Responsibilities:
  • Provide 24x7on call coverage (on a rotating basis) and troubleshoot database issues individually or through a team effort
  • As a member of the scrum team, participate in all Scrum meetings, including planning, daily status, and review
  • Define, commit to and complete the database work necessary to achieve sprint goals
  • Apply development skills to complete tasks. Work will include database schema design, extensive T-SQL development, integration testing and other work that may be necessary to help the team achieve each sprint goal
  • Interact with business units, project managers, engineering managers, and leads to determine reporting needs
  • Create custom reports on an ad hoc basis
  • Perform routine database maintenance, performance monitoring and tuning
  • Diagnose and solve problems based on changing user requirements
  • Assist in Implementing SQL Server high-availability solutions including clustering, replication and log shipping
  • Provide support for Clustering environment, DTS packages, SSIS packages, and Transactional/Merge replication
  • Install SQL Server in production, development and quality assurance environments
  • Backup and restore databases on live, development or quality assurance servers as needed
  • Adhere to team and department practices and guidelines.
  • Constant communication and collaboration with other team members
  • Provide strong input to the Software Architect and the Data architect for design of the system
Skills and Qualifications:

The following are the minimum requirements for consideration.
  • B.S. degree in Computer Science, Information Systems, Engineering or related field.
  • Minimum 5 years of experience working with Microsoft SQL Server (2000 and 2005).
  • Excellent command on SQL language.
  • Must have experience with SQL Server Transactional Replication
  • Basic clustering knowledge/experience
  • Experience with DTS/SSIS
  • Experience with database maintenance, tuning and performance monitoring
  • Ability to meet deadlines in a fast- paced, constantly changing work environment.
  • History of creative problem solving.
  • A continuous learner, always finding and sharing new knowledge.
  • A major fascination with detail and exactitude.
  • Strong commitment to quality.
To enhance your candidacy, you should also have:
  • SQL Server Reporting Services
  • Some OLAP experience
  • MySQL.
  • Some ETL experience.
  • Experience as a team member for multiple iterations on an Agile project (e.g. Scrum or XP).
No. of positions: 1

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Sr. Java/Spring/Hibernate Developer, server systems

ContextWeb seeks a dynamic individual to design and develop software solutions for high scale, high performance multi-tiered web applications in an Agile software development environment.

This position requires that the candidate has significant experience in design and development of Server components utilizing the Spring framework and Hibernate.

We are building the next generation of the ADSDAQ Ad Exchange. Think tens of thousands of Ad requests per second that should be resolved in less than 300ms in a distributed system with hundreds of servers in multiple locations around the globe; hundreds of billion ad requests per month. This is hard core enterprise computing.

If you are up to the challenge, have the required skills, are a tenacious, analytical, innovative person with strong communication skills who thrives in a collaborative fast-paced dynamic environment, then we'd love to hear from you.

Essential Duties and Responsibilities:
  • Design and develop server components
  • Collaborating with others on design, development, testing, documentation and/or production support tasks
  • Adhere to team and department software development practices and guidelines
  • Effective communication with other team members
Skills and Qualifications:

The following are the minimum requirements for consideration.
  • Strong Enterprise Java, at least 7 years of J2EE w/o EJB
  • Minimum 2 year building server side components of enterprise applications with Spring framework (AOP, Dependency injection, Transaction Management)
  • 2+ years experience using Hibernate
  • 2+ years experience with Webservices and XML
  • Strong skills in multithreading and multiprocessing.
  • Good knowledge of Linux
  • 3+ years experience designing and developing applications with any Relational Database, preferably in a clustered environment.
  • Knowledge of design patterns.
  • Experience with test-driven development using a unit testing framework such as JUnit.
  • Strong knowledge of algorithms, understanding of pros and cons of different types of data structures
  • Strong communication skills. Ability to lead whiteboard sessions, create technical specifications and architecture, outline frameworks.
  • BS degree in Computer Science, Engineering or related discipline.
    • The ideal candidate will have one or more of the following:
  • Experience building high-volume, scalable applications (>1,000 requests per second)
  • Experience with development of applications in Internet Advertising or Web Search industries.
  • Experience with Clustered environments (Application Servers, Data Base Clusters)
  • Comfortable as a team member for multiple iterations on an Agile project (e.g. Scrum)
  • Advanced degree in Computer Science or Math.
No. of positions: 1

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Senior Software Engineer

The successful candidate is a senior web programmer with significant experience designing and implementing high-performance, highly scalable, quality web applications to join our front-end development team in our Microsoft shop focused on ASP.Net/C#/SQL Server development. The Senior Software Engineer should enjoy involvement in all aspects of the SDLC in a dynamic, fast-paced team-oriented environment and be ready to take responsibility for assigned tasks from inception through deployment and maintenance with minimal supervision. In addition you will be involved in strategic and tactical planning regarding the creation and enhancement of the applications developed. You should be familiar with modern software development practices and methodologies.

Essential Duties and Responsibilities:
  • Design, develop and unit test web pages and controls based upon requirements provided.
  • Support QA team in developing and implementing test plans.
  • Take primary ownership of those aspects of the application assigned to you.
  • Contribute to analysis, design and implementation strategy discussions as well as those on general architecture, deployment, infrastructure and the development process.
  • Provide support when necessary in resolving issues related to existing implementations and infrastructure.
  • Act as resource for junior members of the team and senior members in your areas of expertise.
  • Participate in code reviews.
Skills and Qualifications:

The following are the minimum requirements for consideration.
  • Five years of solid experience developing cross-browser web applications, with significant experience using ASP.Net/C# and SQL Server.
  • Strong knowledge of Microsoft and .Net technologies in general and ASP.Net, C# and SQL Server in particular.
  • Understanding of ASP.NET page lifecycle, viewstate, and event handling models and their use in AJAX enabled pages.
  • Strong browser development experience including HTML/DHTML, DOM, CSS, JavaScript, AJAX and cross-browser (principally IE 6/7 and FireFox) development issues.
  • Substantial experience developing SQL queries, and good basic understanding of relational database design.
  • Solid object-oriented analysis, design and programming experience in C#, Java or C++.
  • Familiarity with all aspects of the SDLC including specification, documentation and testing, and scheduling and good general understanding of modern software development practices.
  • Demonstrated expertise in one or more aspects of web application development.
  • Able to provide realistic estimates, communicate updates proactively and complete tasks within reasonable time frames.
  • Ability to react gracefully under pressure.
To enhance your candidacy, you should also have:
  • Excellent understanding of CSS positioning, layout, and appearance issues with proper cascading implementations.
  • Ability to evaluate design and balance server-side vs. client-side issues.
  • Experience with ASP.Net Membership technologies.
  • Ability to design advanced C# business object models based on business requirements.
  • Solid understanding of issues faced in large-scale deployments and high-traffic web sites.
No. of positions: 1

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Team Leader Java/Spring/Hibernate, server systems

ContextWeb seeks a dynamic individual to design and develop software solutions for high scale, high performance multi-tiered web applications in an Agile software development environment.

This position requires that the candidate has significant experience in design and development of Server components utilizing the Spring framework and Hibernate.

We are building the next generation of the ADSDAQ Ad Exchange. Think tens of thousands of Ad requests per second that should be resolved in less than 300ms in a distributed system with hundreds of servers in multiple locations around the globe; hundreds of billion ad requests per month. This is hard core enterprise computing.

If you are up to the challenge, have the required skills, are a tenacious, analytical, innovative person with strong communication skills who thrives in a collaborative fast-paced dynamic environment, then we'd love to hear from you.

Essential Duties and Responsibilities:
  • Design and develop server components
  • Lead and mentor less senior team members
  • Collaborating with others on design, development, testing, documentation and/or production support tasks
  • Adhere to team and departmental software development practices and guidelines
  • Effective communication with other team members
Skills and Qualifications:

The following are the minimum requirements for consideration.
  • 10-12 years of computer/Internet industry experience
  • Previous experience leading teams of developers (6-8)
  • At least 9 years of Java experience including 6+ years of J2EE w/o EJB.
  • Minimum 3 years building server side components of enterprise applications with Spring framework (AOP, Dependency injection, Transaction Management)
  • 3+ years experience using Hibernate
  • 2+ years experience with WebServices and XML
  • Strong skills in multithreading and multiprocessing.
  • At least 1 year experience leading a team in an Agile environment. Scrum Master certification is a big plus.
  • 5+ years experience designing and developing applications with any Relational Database, preferably in a clustered environment.
  • Knowledge of design patterns.
  • Experience with test-driven development using a unit testing framework such as JUnit.
  • Strong knowledge of algorithms, understanding of pros and cons of different types of data structures
  • Strong communication skills. Ability to lead whiteboard sessions, create technical specifications and architecture, outline frameworks.
  • Strong skills in problem solution design.
  • Experience with Java/J2EE Security and Web Services Security
  • BS degree in Computer Science or Computer Engineering.
The ideal candidate will have one or more of the following:
  • Experience building high-volume, scalable applications (>1,000 requests per second)
  • C#/.NET experience
  • Experience with development of applications in Internet Advertising or Web Search industries.
  • Advanced degree in Computer Science or Math.
No. of positions: 1

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